Simplifying Your Path to Recovery
At Surgecare Super Specialty Hospital, we believe that world-class healthcare should be accessible and stress-free. Navigating insurance claims can be complex, which is why we have a dedicated Insurance Desk to assist you with every step of the process. Whether you are planning a surgery or arriving for an emergency, our goal is to ensure that financial paperwork never stands in the way of your treatment.
Cashless Treatment Facilities
We have partnered with leading Health Insurance Companies and Third-Party Administrators (TPAs) to provide seamless, cashless hospitalization. With a cashless facility, the hospital settles the medical bills directly with your insurance provider, subject to your policy terms, leaving you to focus solely on getting better.
Don't see your provider? Please contact our help desk at
+91 8762835599 to check for the latest additions to our network or to discuss reimbursement options.
The Cashless Process: How It Works
To ensure a smooth approval process, please follow these steps:
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Verification: Present your Insurance TPA ID Card and Aadhaar Card at the Insurance Desk upon arrival or during pre-admission.
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Pre-Authorization: For planned surgeries, our team will submit a pre-authorization request to your insurance company 48–72 hours in advance.
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Approval: Once the insurance company reviews the medical necessity, they issue an initial authorization.
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Discharge: At the time of discharge, final bills are sent for approval. Once the final authorization is received, you only need to pay for non-medical/excluded expenses as per your policy.
Documents Required for Admission
To avoid delays, please keep the following documents ready:
Patient’s Health Insurance Card
(Physical or Digital copy).
Government-issued Photo ID
(Aadhaar Card / PAN Card / Voter ID).
Doctor’s Consultation Note
and Referral Letter.
Diagnostic Reports
(X-rays, Blood tests, CT scans) related to the current ailment.
Past Medical Records
(if any) for pre-existing condition verification.
Contact Our
Insurance Desk
Have questions regarding your coverage or the cashless process? Our specialists are here to help.
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Phone: +91 8762835599
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Hours: Monday – Saturday | 9:00 AM – 7:00 PM
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Location: Ground Floor, Surgecare SSH, Ramamurthy Nagar, Bengaluru.